Terms of Service

These Terms of Service ("Terms") govern your use of Travel-Secretinsider's website, services, and products. By accessing our website or engaging our services, you agree to be bound by these Terms and our Privacy Policy.

About Travel-Secretinsider

Travel-Secretinsider is a Swedish company specializing in workplace organization solutions. We are registered in Sweden and operate under Swedish law. Our services include office layout optimization, digital organization systems, process standardization, and workplace consultation.

Acceptance of Terms

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our services.

Services Description

Workplace Organization Services

We provide professional workplace organization services including:

• Office Layout Optimization: Analysis and redesign of physical workspace layouts
• Digital Organization Systems: Implementation of digital workflow and document management solutions
• Process Standardization: Development of organizational procedures and best practices
• Consultation Services: Expert advice and strategy development for workplace efficiency

Website and Digital Services

Our website provides:

• Information about our services and expertise
• Educational content through our blog and resources
• Contact forms and consultation request systems
• Newsletter subscription and communication services

Service Agreements and Contracts

Consultation and Service Delivery

Specific service engagements are governed by separate written agreements that include:

• Detailed scope of work and deliverables
• Project timelines and milestones
• Pricing and payment terms
• Specific terms and conditions for the engagement

Service Standards

We commit to providing services that:

• Meet professional industry standards
• Are delivered in accordance with agreed timelines
• Comply with applicable Swedish laws and regulations
• Respect client confidentiality and data protection requirements

Client Responsibilities

Information and Access

Clients are responsible for:

• Providing accurate and complete information about their organizational needs
• Granting necessary access to workplace facilities and systems
• Ensuring employee cooperation and participation as required
• Implementing recommended changes and maintaining organizational systems

Health and Safety

Clients must:

• Maintain safe working conditions in their facilities
• Inform us of any health and safety requirements or restrictions
• Ensure compliance with applicable workplace safety regulations
• Provide necessary safety equipment and briefings

Intellectual Property

Our Intellectual Property

All content on our website and materials we create, including methodologies, templates, and proprietary systems, are protected by intellectual property laws. This includes:

• Website content, design, and functionality
• Proprietary organizational methodologies and frameworks
• Training materials and documentation
• Software tools and systems we develop

Client Materials

We respect your intellectual property rights. Any proprietary information, documents, or materials you provide remain your property. We use such materials solely for the purpose of delivering our services to you.

Work Product

Deliverables created specifically for clients (such as customized organizational plans or layout designs) become the property of the client upon full payment, subject to our right to use general knowledge and experience gained.

Payment Terms

Pricing and Invoicing

Service pricing is detailed in individual service agreements. General terms include:

• Prices are quoted in Swedish Kronor (SEK) unless otherwise specified
• Invoices are issued according to agreed schedules
• Payment is due within 30 days of invoice date unless otherwise agreed
• Late payment fees may apply as permitted by Swedish law

Taxes and Additional Costs

Quoted prices may not include:

• Value Added Tax (VAT) as applicable
• Travel and accommodation expenses for off-site work
• Third-party software licenses or equipment costs
• Additional services requested outside the original scope

Confidentiality and Data Protection

Confidentiality

We maintain strict confidentiality regarding:

• Client business information and proprietary data
• Employee information and workplace details
• Financial and operational information
• Any information designated as confidential by clients

Data Protection Compliance

We comply with applicable data protection laws, including GDPR. Our data handling practices are detailed in our Privacy Policy.

Liability and Insurance

Professional Liability

We maintain professional indemnity insurance and take responsibility for services provided according to professional standards. However, our liability is limited to:

• Direct damages caused by our negligent performance of services
• The amount of fees paid for the specific service that caused the damage
• Claims made within one year of service completion

Limitation of Liability

To the maximum extent permitted by Swedish law, we are not liable for:

• Indirect, consequential, or punitive damages
• Loss of profits, data, or business opportunities
• Damages resulting from client's failure to implement recommendations
• Third-party actions or decisions beyond our control

Termination

Termination by Either Party

Service agreements may be terminated:

• By mutual agreement at any time
• By either party with 30 days' written notice
• Immediately for material breach of contract terms
• As specified in individual service agreements

Effect of Termination

Upon termination:

• Payment is due for all services rendered to the termination date
• Confidentiality obligations continue indefinitely
• Client retains ownership of deliverables for which payment has been made
• Both parties return confidential materials belonging to the other

Website Terms

Acceptable Use

When using our website, you agree not to:

• Use the site for any unlawful purpose or activity
• Attempt to gain unauthorized access to our systems
• Transmit viruses, malware, or other harmful code
• Interfere with other users' access to the website
• Use automated systems to access or scrape content

Content Accuracy

While we strive to provide accurate and up-to-date information on our website, we make no warranties regarding:

• The completeness or accuracy of all content
• The availability or functionality of website features
• The suitability of general information for specific situations

Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including:

• Natural disasters, pandemics, or health emergencies
• Government actions, regulations, or restrictions
• Labor disputes, strikes, or transportation disruptions
• Technology failures or cyberattacks
• Other events commonly recognized as force majeure under Swedish law

Dispute Resolution

Governing Law

These Terms are governed by Swedish law, and any disputes will be resolved in accordance with Swedish legal procedures.

Dispute Resolution Process

In case of disputes, we prefer to resolve issues through:

1. Direct Discussion: Good faith negotiations between the parties
2. Mediation: Use of a neutral third party to facilitate resolution
3. Arbitration or Court Proceedings: As a last resort, formal legal proceedings in Swedish courts

Changes to Terms

We may update these Terms periodically to reflect:

• Changes in our services or business practices
• New legal or regulatory requirements
• Improvements to clarity and user understanding

When we make significant changes:

• We will post updated Terms on our website with a new effective date
• We may notify clients and subscribers via email
• Continued use of our services constitutes acceptance of updated Terms
• For ongoing service contracts, changes take effect at the next renewal period

Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, such provision will be amended to achieve as nearly as possible the same effect as the original provision, and the remainder of these Terms will remain in full force and effect.

Contact Information

For questions about these Terms of Service or to report violations, please contact us:

Acknowledgment

By using our website or engaging our services, you acknowledge that you have read these Terms of Service, understand them, and agree to be bound by them. These Terms constitute a legally binding agreement between you and Travel-Secretinsider.

These Terms of Service are effective as of January 1, 2025.